Margo Chevers
Northeast Leadership

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How to get UP On a down day

Stop The B.S.

What Do You Want To Be When You Grow Up?

The Chevers Report September 28 , 2007 

Volume #2 Edition # 5

Maximize The Productivity of Employees.

In 1999 I wrote that “one of today’s biggest dilemmas facing businesses is the shrinking Labor force. In Massachusetts we have been experiencing this phenomena for better than 4 years. This has created a critical problem within our companies.”

I went on to say, “We have been forced to replace existing employees with less than normally acceptable replacements. We have noticed that the sense of commitment is lacking in some of these new employees. Productivity is not up to acceptable standards. The morale of the other employees is affected by this forced lowering of standards which in some instances starts the cycle of good employees leaving and having to be replaced with this new breed of worker.”

Today we are experiencing a glut of employees in the job market due to layoffs, yet some of the same problems still exist. Could it be that companies are partially to blame for the lack of productivity of employees? I for one, believe that is the primary problem.

So the question is, how do you work with your existing work force to retain the best and motivate them to work up to your standards?

First, orient your new employees to their surroundings. Set clear policies and procedures. Communicate the company’s goals so that they know how their efforts fit into the scheme of the company’s expectations.

Secondly, proper training of the technical skills is imperative. Have you ever been in a situation where you didn’t know what was expected of you? Remember how uncomfortable it felt? How long do you think you could exist under those conditions?

Third, set clear expectations of what you expected of them. This means written job descriptions, as well as constant updates of what is going on in the department.

Fourth, reward them. This is not just monetary rewarding, but verbal as well. Let them know when they’ve done a good job. Let others know when someone in the department has done an exceptional job. People all like to be noticed for what they have accomplished,

Fifth, as a manager, learn how to deal with people. This may mean you have to read books on the subject, go back to school to take some management courses, network with other managers to find out what has worked for them or bring in an outside consultant to do seminars for the whole company.

In my experience, one of the biggest reasons employees are not productive is because of the treatment he/she gets from a manager. Not being dealt with in a respectful, straightforward manner diminishes the desire of the employee to be their best.

Employees will stay in an environment where they feel comfortable.

They will thrive in an environment where they are appreciated.

They will be productive in an environment where they feel wanted.

What is your environment like?


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© 2007 Margo Chevers


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