Margo Chevers
Northeast Leadership Enterprise
PO Box 281
Wales, MA 01081

Is Your Attitude Worth Catching?

STOP the BS (Bad Service)

The Power of Managing Customer Expectations

Leadership for the New Millenium

Stop the Bad Service

Stop the Bad Service
  • Paperback
  • Publisher: Kendall Hunt Pub Co (March 1, 1994)
  • ISBN: 0840394497

Direct, to the point, easy to read tips for the customer service professional. Titles include: Tips for More Effective Communication, Tips for Managers, Tips for Dealing With Difficult Customers and more.

Price: $9.95