Margo Chevers
Northeast Leadership Enterprise
PO Box 281
Wales, MA 01081

Margo@MargoChevers.com

Is Your Attitude Worth Catching?

STOP the BS (Bad Service)

The Power of Managing Customer Expectations

Leadership for the New Millenium
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  Newsletter Archive

04-29-05
Coincidence or Common Place?
05-17-05
Giving and Receiving Feedback
06-04-05
The secret to making more sales.
06-23-05
Meeting Customer Expectations = Customer Satisfaction.
07-21-05
Is Your Attitude Worth Catching?
08-26-05
Four basic reasons why salespeople don't make sales.
09-30-05
Dealing with Difficult People
10-28-05
Great customer service can sometimes be the most unexpected service.
12-02-05
Attitude of Service
01-04-06
Keeping Your Motivation High
 02-03-06
Superstar Selling
  03-03-06
12 Tips for Sales People
   03-31-06
Tony Orlando without Dawn
   05-08-06
CS Do's and Don'ts
   07-31-06
Customer Expectations Go Beyond a Smile and a Nice Greeting
    10-18-06
Some Outlandish Ideas
    11-27-06
Does Customer Service Training Payoff?
    01-26-07
Lessons From The Medical Field
     04-26-07
Yankee Candle Full of Suprises
     06-08-07
Leadership Is An Inside Job 
   08-07-07
Leadership Values
   09-28-07
How to Maximize Employee Performance
01-07-2008
Who do you have waiting on your customers?
 03-04-2008
 Grab your opportunities
  05-05-2008
Planned Magic
  07-21-2008
Time to get back to basics