Newsletter

Margo Chevers
Northeast Leadership Enterprise
PO Box 281
Wales, MA 01081

Margo@MargoChevers.com

Is Your Attitude Worth Catching?

STOP the BS (Bad Service)

The Power of Managing Customer Expectations

Leadership for the New Millenium

Newsletter Archive

04-29-05 Coincidence or Common Place?	05-17-05 Giving and Receiving Feedback
06-04-05 The secret to making more sales.	06-23-05 Meeting Customer Expectations = Customer Satisfaction.
07-21-05 Is Your Attitude Worth Catching?	08-26-05 Four basic reasons why salespeople don't make sales.
09-30-05 Dealing with Difficult People	10-28-05 Great customer service can sometimes be the most unexpected service.
12-02-05 Attitude of Service	01-04-06 Keeping Your Motivation High
02-03-06 Superstar Selling	03-03-06 12 Tips for Sales People
03-31-06 Tony Orlando without Dawn	05-08-06 CS Do's and Don'ts
07-31-06 Customer Expectations Go Beyond a Smile and a Nice Greeting	10-18-06 Some Outlandish Ideas
11-27-06 Does Customer Service Training Payoff?	01-26-07 Lessons From The Medical Field
04-26-07 Yankee Candle Full of Suprises	06-08-07 Leadership Is An Inside Job
08-07-07 Leadership Values	09-28-07 How to Maximize Employee Performance
01-07-2008 Who do you have waiting on your customers?	03-04-2008 Grab your opportunities
05-05-2008 Planned Magic	07-21-2008 Time to get back to basics