Margo Chevers
Northeast Leadership Enterprise
PO Box 281
Wales, MA 01081

Margo@MargoChevers.com

Is Your Attitude Worth Catching?

STOP the BS (Bad Service)

The Power of Managing Customer Expectations

Leadership for the New Millenium

Training Programs

Categories
Leadership Is An Inside Job
Leadership Is An Inside Job
Developing Leadership Skills is more than learning to plan and delegate. Participants develop better communication skills, improved team spirit, problem solving skills and improved focus. A personal plan of action is developed by each person who is involved.
Customer Service or Lip Service
Customer Service or Lip Service
Businesses that try to compete on price alone are doomed. The best competitive edge is providing exceptional service. This course examines the customer service elements that make a difference.
No-Gimmick Sales Skills
No-Gimmick Sales Skills
This course examines the customer service elements that make a difference and ensures that participants have the essential tools in place to offer excellent customer service.